Support & Contact

Need help with BuildrList? We're here to assist you with any questions or issues you might have.

Get in Touch

If you have any questions about our terms of service, privacy policy, or need technical support, please don't hesitate to contact us.

Email Support

For the fastest response, please email us at:

legal@buildrlist.com

Response Time

We typically respond to support inquiries within 24-48 hours during business days (Monday-Friday, 9 AM - 6 PM EST).

Getting Started

New to BuildrList? Here's how to make the most of our platform:

• Create your founder profile with a compelling bio and portfolio
• Submit your startup or SaaS product for listing
• Engage with the community by exploring and upvoting products
• Network with other founders and discover collaboration opportunities
• Use our premium features to boost your product's visibility

Troubleshooting Common Issues

Account & Login Problems

If you're having trouble logging in, try resetting your password or clearing your browser cache. Make sure you're using a supported browser like Chrome, Firefox, or Safari.

Product Submission Issues

When submitting a product, ensure all required fields are filled out and your product meets our submission guidelines. High-quality screenshots and a clear value proposition improve your chances of approval.

Payment & Billing Questions

For billing inquiries, check your payment method and ensure it has sufficient funds. Premium listings and verified badges require payment processing through our secure payment system.

Community Guidelines

BuildrList is built on respect and collaboration. We expect all users to follow our community guidelines:

• Be respectful and constructive in all interactions
• Only submit products you have permission to represent
• Provide accurate and honest information in listings
• Respect intellectual property rights
• Report inappropriate content or behavior

Common Topics

• Account and profile issues
• Technical problems or bugs
• Feature requests and feedback
• Legal and privacy questions
• Partnership inquiries
• Payment and billing support
• Product listing guidelines
• Community moderation